At ALLFAX, we believe service is more than simply making sure your office technology is up and running. We believe in
giving you “a little something extra” every time you contact us with a service need. In an effort to always exceed your
expectations, our highly skilled and certified technicians don’t just “fix” equipment; they strive to offer customized solutions that ensure your entire business is running at optimal performance.
The following list is just a sample of how our service team can help your business run more effectively and efficiently.
- All new and current service employees receive ongoing, comprehensive training from our own factory-certified instructors, in order to keep up with the latest technological advances.
- Every technician has access to our parts/supply inventory to get the job done quickly.
- Our service team offers on-site repairs or accepts drop offs at both of our convenient locations.
- Our average response time on “down” calls is two hours.
- Our friendly dispatchers and in-house technicians are happy to help trouble-shoot over the phone.
- We use the latest communication equipment to access your account information and expedite a technician’s arrival.
- We offer repair estimates and provide warranty service for most major brands of document imaging hardware.
- Our “loaner” program is available at little or no charge.
- Fax service is available 24 hours a day/7 days a week.
|
  
|
